Conversational channels — SMS, email, phone, and the unified inbox.
All channels — SMS, email, IG, FB, Google — in one inbox.
A single conversation view aggregating SMS, email, Google Business Messages, Facebook, Instagram DMs, and WhatsApp. Each thread is tied to a contact and can be assigned, tagged, and automated. AI and humans can both reply.
VoIP calling, call tracking, and recordings.
Make and receive VoIP calls in-browser or via the mobile app, with call tracking numbers that attribute inbound calls to campaigns, recordings, transcripts, and notes logged to the contact.